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Your Privacy at 663but, Explained Clearly

This page covers exactly how 663but handles personal data — what we collect, how long we keep it and who can access it. When you open an account or make deposits using JazzCash, Easypaisa or Raast, you share financial and identity data with us.

Account Data ProtectedJazzCash & Easypaisa CoveredYour Right to Access DataNo Data SellingPakistan Accounts Supported
663but Your Privacy at 663but, Explained Clearly
DATA PROTECTION

How We Secure and Retain Your Account Data

Account and payment data on 663but is held under strict internal access controls. Only team members with a specific operational need — payment processing, identity verification, fraud review — can access your records. Cookies on the platform cover session continuity and wallet preference only. We do not use cookies to track you across third-party sites, and data shared with external processors is governed by written data-processing agreements.

Encrypted Storage

Your account data and linked payment details — JazzCash mobile number, Easypaisa account, Raast ID — are stored with encryption at rest and in transit between our systems.

Cookie Use

We use session cookies to keep you signed in and functional cookies for wallet preferences. No third-party ad-tracking cookies are placed on your device without your explicit consent.

Retention Schedule

Your data is kept while your account is active and for the legally required period after closure. We do not retain personal records beyond what applicable law requires in your region.

Your Access Rights

You can request a copy of your data, ask us to correct inaccurate records or request deletion by contacting our support team. We confirm all valid requests in writing.

GET IN TOUCH

Contact Paths for Privacy Requests

Your privacy rights are something we handle separately from general account queries. Whether you want to access your data, correct a stored detail or ask about how your JazzCash or Raast transaction records are held, you can reach us through the channels below. If you're reaching out from a registered Pakistan number linked to your account, our team can verify your identity quickly and process your request without unnecessary back-and-forth.

Email Support Send your privacy request or data access query to our support email. We handle privacy-related messages separately from general queries to keep them on track.
Live Chat Open the live chat window from your 663but account dashboard to raise a data query. Our team confirms receipt and outlines next steps directly in the chat.
Account Dashboard Basic privacy settings — such as updating your linked wallet number or registered contact — can be changed from your account profile page without contacting support.

Your Privacy Questions, Answered

These questions cover the data situations you're most likely to face — opening an account, linking a JazzCash or Easypaisa wallet, withdrawing via Raast or closing your account. We've kept the answers direct and specific to how 663but handles your data, not a copy of a generic policy document. If something isn't covered here, contact our support team directly and they will respond in writing.

We collect your name, contact number, email address and payment details — such as your JazzCash mobile number or Easypaisa account — needed to verify your identity and process transactions.

Only where operationally necessary. Payment processors handling JazzCash and Raast transactions receive minimum required data to complete your transaction. They cannot use it for any unrelated purpose.

Submit a written request via live chat or support email from your registered account. We will confirm receipt and deliver your data summary within the applicable timeframe.

Yes. Once your account is closed and no legal retention obligation applies, you can request deletion in writing. We will confirm the outcome after completing the review.

Closed account records are retained for the period required by applicable law in regions where we operate. Data is not kept any longer than that legal requirement.

Contact our support team via live chat or email immediately. We investigate all data complaints directly and will keep you updated throughout each stage of the process.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.